Privacy policy

MEGA CHIBI PRIVACY POLICY

Overview

This document outlines the practices Mega Chibi employs in managing personal data of its customers and visitors when they access or make purchases on megachibi.com (referred to here as “the Website”).

-----Handling of Personal Data-----

 

Types of Data Collected

Upon visiting the Website, we automatically gather specific details about your device such as web browser type, IP address, time zone, and cookies present on your device. As you navigate the Website, we also track the specific pages or products you view, the search terms or websites that directed you to the Website, and your interaction patterns on the Website. This data gathered automatically is termed as “Device Data”.

Collection methods for Device Data include:

  • “Cookies”: Small data files placed on your device or computer, often containing an anonymous identifier. For details on cookies and disabling them, please visit http://www.allaboutcookies.org.
  • “Log Files”: These monitor activities on the Website and gather data such as your IP address, browser specification, Internet service provider details, referring and exit pages, along with time stamps.
  • Electronic elements like “Web Beacons”, “Tags”, and “Pixels” are employed to track your Website navigation details.

In instances where you make or attempt a purchase through the Website, we collect specific details from you, including your name, billing and shipping addresses, payment details (like credit card information, PayPal email), email address, and phone number. This category of information is referred to as “Order Data”.

Email Communication and Promotions

If you opt-in to our Mega Chibi newsletter, we may periodically send emails about new product offerings or events. You can withdraw your subscription at any time using the unsubscribe link in our emails or by adjusting your preferences in the "Newsletter Subscriptions" section of your account dashboard.

Occasionally, we may conduct promotions or contests. Participation may require sharing your name, address, email address, and other relevant details for administering the promotion and communicating with participants. We also gather IP addresses in an aggregated manner, without linking them to your identifiable information. Online surveys may be conducted to gather specific preferences or demographic data, such as age, geographic area, shopping habits, and contact details.

In this Privacy Policy, “Personal Information” encompasses both Device Data and Order Data.

SMS Marketing and Promotions

We respect your privacy in our SMS marketing services. Information collected for text message notifications (including order updates, cart abandonment reminders) and text marketing is used solely for these purposes and not shared with third parties, except for our messaging partners facilitating this service. Our Website employs cookies to monitor cart items and determine the timing for cart reminder messages via SMS.

Usage of Personal Data

The Order Data we collect is primarily used to process and fulfill orders made on the Website, which includes handling your payment information, arranging shipping, and providing invoices or order confirmations. This Order Data is also used for:

  • Communication purposes.
  • Screening for potential risks or fraud.
  • Providing product or service information in alignment with your preferences.

Device Data is utilized to screen for potential risk and fraud (particularly using your IP address), and to enhance and optimize our Website (like analyzing customer interaction with the Website, and evaluating our marketing and advertising campaigns’ effectiveness).

Sharing of Personal Information

Your Personal Information may be shared with third parties to assist in its usage as described above. For instance, we use platforms like Shopify for our online store operations, and you can view how Shopify handles your Personal Information at: https://www.shopify.com/legal/privacy. Google Analytics is also used to understand customer interaction with the Website; their privacy practices can be reviewed at: https://www.google.com/intl/en/policies/privacy/. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Furthermore, we may share your Personal Information to comply with laws, respond to lawful requests for information, or to protect our rights.

Targeted Advertising

We use your Personal Information for targeted advertising, providing you with marketing communications we believe may be of interest. For understanding how targeted advertising works, visit the Network Advertising Initiative’s page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Opt-out options for targeted advertising:

Browser ‘Do Not Track’ Settings

Please be aware that our Website’s data collection and usage practices remain unchanged when your browser sends a Do Not Track signal.

User Rights

European residents have rights to access personal data we hold, and to request correction, update, or deletion of this data. If you wish to exercise these rights, please contact us via the details provided below.

Additionally, we process your information to fulfill contracts (e.g., if you place an order through the Website) or to pursue our legitimate business interests. Note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

Order Data is retained in our records unless and until you request its deletion.

Policy Updates

This privacy policy may be updated periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Children’s Online Privacy Protection

In alignment with the Children's Online Privacy Protection Act ("COPPA"), Mega Chibi is dedicated to safeguarding children's privacy online. We do not knowingly collect or use personal information from children under 13 without parental consent. If we learn that a subscriber is under 13, we will remove all personal information related to this subscriber from our records. For inquiries, please contact us at help@megachibi.com.